At LLB Brands, we strive to provide you with a seamless and enjoyable shopping experience from start to finish, and occasionally that includes a return. We understand that sometimes, despite our best efforts, a purchase may not meet your expectations or fit perfectly. That's why we're introducing our new online return feature aimed at making returns hassle-free and ensuring your complete satisfaction with every purchase.
Our Return Policy:
We stand behind the quality of our products and want you to be completely satisfied with your purchase. That's why we offer a 100% Money Back Guarantee on all online orders. If for any reason you're not satisfied with your purchase, you can return it within 30 days for a full refund.
How to Begin:
We've simplified the return process to make it as effortless as possible for you. With just a few clicks, you can initiate a return request directly from your account on our website.
- Log in to Your Account: If you already have an account with us, log in to your account on our website. If you don't have an account yet, don't worry! You can easily create one during the return process.
- Select Your Order: Once logged in, navigate to your order history. You'll see a list of your recent purchases. Select the order containing the item(s) you wish to return.
- Initiate the Return: Eligible items for return will be displayed within your order details. Simply select the item(s) you wish to return and follow the prompts to initiate the return process.
- Print Your Return Label: After initiating the return, you'll have the option to print a prepaid return shipping label. This label allows you to return your item(s) to us free of charge.
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Ship It Back: Securely package your item(s) and affix the printed return label to the package. Drop it off at any designated shipping location, and you're done!
With our hassle-free return policy, you can feel assured that if a purchase doesn't meet your expectations, we'll make it right. If you have any questions or need assistance with your return, our dedicated customer support team is always available to help. Simply reach out to us via email, phone, or social media and we'll be happy to assist you.